top of page

terms of service

Belphegor Silversmith (hereinafter referred to as "our shop") defines the terms of use (hereinafter referred to as "these terms") of the site operated by it (hereinafter referred to as "this service") as follows. Those who use this service are required to agree to the following conditions.

Apply

  • This agreement shall apply to those who use our shop and this service.

Handling of personal information

  • Personal information acquired by our shop by using this service shall be managed appropriately in accordance with the privacy policy established by our company.

  • If some or all of the registered information is lost due to a disaster or system failure, our shop will not take any responsibility.

Providing information on this service

  • Regarding the images posted on this service, due to the settings and characteristics of the display, there may be slight errors in color when compared with the actual product, but our shop does not take any responsibility.

  • We have confirmed that the information provided in this service is accurate, but it may contain misleading statements and typographical errors. Our shop shall not be liable for any loss or damage caused at that time.

  • If there is an error in the price information etc., we may not be able to accept your order even after the order is confirmed. In that case, we will contact you with the official information after ordering and confirm your intention to purchase.

Ordering / purchasing products

  • After the product has been ordered, we will not accept cancellations or changes even if the order is placed before shipping.

  • We may refuse to place an order or purchase with this service for customers who purchase or return products for the purpose of sale (resale, etc.), or who often refuse or cannot receive the product after it has been shipped.

  • We will start manufacturing according to your order. It usually takes about 3-4 weeks after you place an order. However, this does not apply if orders are concentrated.

  • If the total amount exceeds 100,000 yen, or if there are multiple orders to the same delivery address, we may contact you to confirm the order details. In this case, the product will be manufactured after confirmation, so it may take some time to complete and ship the product.

  • Minors shall apply after obtaining the consent of their parent or guardian.

  • As for the selling price of the product, the displayed amount at the time of purchase will be the billing amount unless there is an error.

payment method

  • The payment amount of products etc. in this service is the sum of the purchase price of products etc., consumption tax and various fees related to this.

  • Purchases made with this service are limited to payment by credit card payment (in the name of the purchaser) or payment methods separately approved by the Company. In addition, if any problem or dispute arises between the purchaser and the credit card company, etc. in connection with the use of the credit card, it shall be resolved between the purchaser and the credit card company, etc., and our shop is solely responsible. Shall not bear.

  • When purchasing by credit card payment, the terms and conditions separately contracted between the purchaser and the credit card company shall be followed.

Conclusion of contract

  • When you place an order on this site, we will send you an "order confirmation" email with confirmation of receipt of your order and details of your order. An order from a customer is an application for a contract for purchasing the product. Regardless of the payment and delivery method you have selected, if you order an item for sale by the Service, your contract will be sent to you when the Site sends an "Order Shipment" email. The application will be accepted and the contract will be concluded.

Disclaimer / Return / Exchange of products

  • We will not accept returns or exchanges of products unless the product is defective, damaged during delivery, the product is mistaken, or the shop approves it. In addition, when our shop approves returns and exchanges, we will only do it if you contact us within 7 business days after the item arrives, and in other cases, we will take all responsibility including defect warranty liability. I shall not bear it.

Change of service content

  • Our shop shall be able to change this agreement and the contents of this service without obtaining the prior consent of the person who uses this service.

others

  • Sales, delivery, and various types of support for this service are limited to Japan.

  • Our shop shall not be liable for any loss caused directly or indirectly by using the information or contents contained in this service.

  • We shall not be liable for any delay or interruption of service provision, regardless of whether or not there is a reason for the responsibility of this service.

  • If a problem that cannot be solved by this agreement arises regarding the use of this service, it shall be resolved with sincere consultation between our shop and the user.

  • If there is a need for a proceeding regarding the use of this service, the Kyoto District Court will be the court of first instance.

bottom of page